How to Negotiate a Contract with a New York Managed Service Provider

How to Negotiate a Contract with a New York Managed Service Provider

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Alright, so youre thinking bout hitching your wagon to a New York Managed Service Provider (MSP), huh? Smart move, could really streamline things. But hold up a sec!

How to Negotiate a Contract with a New York Managed Service Provider - managed services new york city

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Dont just jump in headfirst.

How to Negotiate a Contract with a New York Managed Service Provider - managed it security services provider

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You gotta negotiate that contract, and lemme tell ya, it aint always a walk in Central Park.


First off, dont be shy bout doing your homework. Find out what the going rate is for services like theirs, what other businesses in your industry are paying. Knowledge is power, and all that jazz.

How to Negotiate a Contract with a New York Managed Service Provider - managed services new york city

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You dont want to get ripped off because you didnt bother to compare.


Then, really dig into the Service Level Agreement (SLA). This is crucial. What response times are they promising?

How to Negotiate a Contract with a New York Managed Service Provider - managed services new york city

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Whats their uptime guarantee? Dont just gloss over it. If theyre saying theyll fix a critical issue in 4 hours, but your business grinds to a halt after 30 minutes of downtime, that aint gonna cut it, is it?

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Dont be afraid to push back and make sure the SLA actually meets your needs.


And speaking of needs, dont just accept the standard package.

How to Negotiate a Contract with a New York Managed Service Provider - managed services new york city

    Negotiate! Maybe you dont need all the bells and whistles theyre offering. Perhaps you only need certain services initially and can add others later. Be clear about what you need now and what might be nice to have down the line.

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    You dont want to pay for stuff you arent even using.


    Now, lets talk about termination clauses. What happens if things go south?

    How to Negotiate a Contract with a New York Managed Service Provider - managed it security services provider

      Can you get out of the contract without being penalized outta your mind? Understand the process, the notice period, and any potential fees.

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      Its like an insurance policy – you hope you never need it, but you sure are glad its there if things do go awry.


      Oh, and one more thing! Dont forget about security. New York, especially, is a target.

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        What security measures are they taking to protect your data? Are they compliant with relevant regulations?

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        This is no joke. Data breaches can be devastating, and you dont want to be held liable because your MSP wasnt taking security seriously.


        Ultimately, negotiating a contract with a New York MSP aint about being a jerk. Its about making sure youre getting a fair deal and that the MSP is truly a good fit for your business. Its about setting clear expectations and protecting yourself in the long run.

        How to Negotiate a Contract with a New York Managed Service Provider - managed service new york

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        So, take your time, read the fine print, ask questions, and dont be afraid to negotiate. You got this!

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