Look, finding a good Managed Services Provider (MSP) nearby is kinda like dating, right? You dont just jump in without checkin em out first! You gotta suss out their rep, make sure they aint gonna leave ya hangin with a broken server at, like, 3 AM.
So, how DO you do it? managed service new york Well, first off, (and this is a biggie) talk to people! Ask other businesses in your area who they use. Word-of-mouth is gold, especially if it comes from someone you trust. "Hey, you use XYZ MSP, right?
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Hows that been goin for ya?" Simple as that. Dont be shy!
Then, hit the internet, obviously.
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Google is your friend.
managed it security services provider Search for "[MSP name] reviews" and see what pops up. Check out sites like Yelp, Google Reviews, even LinkedIn.
managed service new york But, (and this is important) dont just look at the star rating.
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Read the actual comments! See what people are complainin about, or praisin. Are there recurring themes?
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Are they addressing the complaints in a professional way?
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Its all clues!
Also, dont be afraid to dig a little deeper. Does the MSP have any case studies on their website? Can you contact those clients and ask them about their experience? A good MSP shouldnt be afraid to let you talk to existing customers. If theyre being cagey, thats a red flag, maybe.
Finally, (and this is where it gets kinda formal) ask for references!
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Any reputable MSP should be able to provide you with a list of clients you can contact.
managed service new york Prepare some questions beforehand, things like: "How responsive are they?", "Do they meet their SLAs?"
check (Service Level Agreements), and "Have you had any major issues, and if so, how did they handle them?"
It might seem like a lot of work, but trust me, doing your homework upfront will save you a ton of headaches (and potentially money!) down the road. And if they got a cool office with a ping pong table, thats just a bonus! Finding the right MSP is worth the effort. managed services new york city Good luck!
Finding the right MSP is worth the effort!
