How to Measure the ROI of Your Local Managed Services Provider

Okay, so youre thinking about getting a local managed services provider (MSP), or maybe you already have one. Thats great! But like, how do you even know if theyre worth the money, yknow? Its all about figuring out the ROI – the Return on Investment! Its not always as simple as just looking at a number, though. Its a bit more...involved.

First off, think about what problems you had before the MSP came along. Were you constantly dealing with (like, constantly) computer crashes? Was your network slower than molasses in January? Did you spend all your time trying to fix tech issues instead of actually, you know, running your business? These are all things you can put a value on, even if its just an estimate. managed service new york How much time did you (or your employees) waste on IT stuff? Multiply that by your hourly cost.

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Boom, theres a starting point!

How to Measure the ROI of Your Local Managed Services Provider - managed service new york

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Then, look at whats changed since you got the MSP. managed services new york city Are those crashes less frequent? Is your network humming along like a well-oiled machine? Are you and your team actually able to, like, focus on work without getting interrupted by tech problems every five minutes? This is where you can start to see the direct benefits.

But its not just about the tangible stuff, either.

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Think about the intangible benefits.

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Does having an MSP give you peace of mind? Does it free you up to pursue new opportunities? Does it make your business more secure from cyber threats (which, man, are a real thing these days!)? These things are harder to quantify, but theyre still super important. Maybe assign a "peace of mind" value, even if its just a gut feeling. Just be honest about it!

You gotta compare the cost of the MSP (their fees, any setup costs, etc.) to the value of the benefits they provide. Did you save more money than you spent? Did you free up enough time to justify the expense? If the answer is yes, then youre in good shape! If not, then it might be time to re-evaluate your relationship with your MSP. Maybe theyre not the right fit, or maybe theyre not delivering on their promises.

Dont be afraid to ask your MSP for data, too! managed services new york city They should be able to provide reports on things like uptime, response times, and security incidents. This information can help you make a more informed decision about the value theyre providing. Its your right to know!

Basically, measuring the ROI of your local MSP is a mix of hard numbers and educated guesses. Its not a perfect science, but its a necessary exercise to make sure youre getting the most bang for your buck!

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And remember, dont be afraid to shop around and compare different MSPs to find the one thats the best fit for your business (and your budget!). Its an investment, after all!