How to Negotiate a Managed Services Agreement
managed services new york city
Okay, so youre staring down a Managed Services Agreement, huh? Dont sweat it too much! It can seem like a whole lotta legal mumbo jumbo, but really, its just about making sure youre getting what you need and at a price that doesnt break the bank. Negotiating it doesnt have to be a battlefield, more like a friendly, but firm, conversation.
First things first: Know. Your. Needs.
How to Negotiate a Managed Services Agreement - managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
- managed services new york city
- managed it security services provider
Like, really know them. What are you
actually trying to achieve with these managed services? What pain points are you hoping theyll squash?
managed it security services provider managed service new york Dont just say "we need better IT support." Dig deeper!
How to Negotiate a Managed Services Agreement - managed it security services provider
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
- managed services new york city
Is it faster response times? More uptime? Better security? The more specific you are, the easier it is to negotiate concrete service levels and not just vague promises.
Then, do your homework on the provider. Are they reputable? Do they have experience in your industry? Read reviews (but take em with a grain of salt, yknow?). Talk to other businesses who use them.
How to Negotiate a Managed Services Agreement - managed service new york
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Knowing their strengths and weaknesses gives you leverage when it comes time to haggle.
Now for the actual negotiation! Dont be afraid to push back. Everythings negotiable, pretty much. Focus on the service level agreements (SLAs). These are the heart of the agreement! Make sure theyre measurable and meaningful. If they promise 99.9% uptime, what happens if they fail? Are there penalties? Are they stiff enough to actually make a difference?
Pricing is, of course, a big one. Get quotes from multiple providers to get a sense of whats fair. Dont be afraid to ask for discounts or bundled pricing.
How to Negotiate a Managed Services Agreement - managed it security services provider
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- managed it security services provider
- managed service new york
- managed it security services provider
- managed service new york
- managed it security services provider
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- managed it security services provider
- managed service new york
- managed it security services provider
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And really, really scrutinize the fine print about whats
included in the price and whats extra. Those "extras" can add up quick!
And lastly, dont forget about the exit strategy. check What happens if things dont work out? Whats the termination clause? How do you get your data back? Thinking about the end at the beginning might not seem fun, but it can save you a whole lotta headache down the road. Getting out should be smooth, not like trying to untangle a Christmas light string! check Good luck!
What is service level agreement (SLA) in managed services?