When it comes to the Parramatta website redesign, identifying key performance indicators (KPIs) is absolutely crucial! Best Website Design Parramatta Australia. You might be wondering, "When is it time to even think about KPIs?" Well, let's dive into that.
First off, KPIs are like road signs for a project. They help you figure out if you're heading in the right direction or if you need to take a detour. Without them, you're kinda driving blind, right? In the case of a website redesign, you don't wanna just throw some pretty pictures and slick fonts online and hope for the best. That's not a strategy!
So, when should you start identifying these KPIs? Ideally, it's not something you want to do once the site is up and running. Nope, you should start thinking about them during the planning stage. Before any design work gets underway, you'll want to ask yourself what success looks like. Is it increased traffic? Better user engagement? Or maybe higher conversion rates? You've gotta define what "success" means for Parramatta's online presence.
Once you've got a clear vision, you can then start to outline specific metrics to track. This could include things like bounce rates, average session duration, or even social media shares. But don't get overwhelmed! You don't need to track every single thing under the sun. Just focus on the metrics that align with your goals. Parramatta custom web application development
It's also important to remember that KPIs aren't set in stone. As the website evolves, you might find that some indicators aren't as relevant anymore, or maybe new ones pop up that better represent your objectives. Being flexible and open to change will help you adapt and stay on track.
In conclusion, identifying KPIs for the Parramatta website redesign should happen early on. Neglecting to do so can lead to confusion and misalignment with the projects goals. So, take the time to figure out what you want to achieve and how you'll measure that success. Your future self (and your users) will definitely thank you for it!
Evaluating User Feedback and Analytics
Okay, so youre redesigning the Parramatta website, huh? Cool! But like, when do you actually start looking at what people think and, uh, the analytics? It isnt as simple as youd think.
Honestly, its not a process you can neglect till the very, very end. Thats a major (I mean, major) mistake. You shouldnt wait until the entire sites finished and launched to ask, "Hey, does this actually work?". Duh!
Instead, think of it like this: Feedback and analytics should be woven into the entire redesign process. Right from the beginning, even! I mean, look at existing data. What pages are popular? Which ones are total ghost towns? What are people searching for, but not finding? This initial research informs your design decisions.
During the design phase, (you know, wireframes, mockups, prototypes), get user feedback. Show people (actual Parramatta residents, preferably!) what youre planning. Watch them use the prototype. Where do they get stuck? What do they find confusing? Dont get defensive. This aint personal. Its about creating a site that everyone can use.
And then, once the site is live (partially or fully!) youve got to keep monitoring. Google Analytics (or similar tools) become your best friend. See how people are actually using the site day by day.
Parramatta Website Redesign: When is it Time? - Parramatta web design supporting email marketing
Parramatta web design supporting email marketing
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Are they completing the tasks you want them to? Are they bouncing off certain pages? A/B testing different versions of pages can also be super helpful.
Basically, theres no single "right" moment. Its an ongoing thing. Its a continuous cycle of design, feedback, analyze, and improve. Its a journey, not a destination. You know? So, yeah, dont delay. Start gathering insights early and often. Itll save you a ton of headache (and probably money!) down the line!
Assessing Technical Requirements and Capabilities
Okay, so, whens the darn time to actually, like, assess the technical bits and bobs for redesigning the Parramatta website, eh? (Its a biggie, innit?) Its not exactly a simple question, is it? You cant just dive in headfirst without a proper plan, thats for sure!
Often, folks jump the gun. They get all excited about snazzy designs and user journeys, ignoring, or not fully considering, if the current tech infrastructure can even handle it! Big mistake! Its like building a fancy mansion on a swamp; its gonna sink, eventually.
The right time? Well, it aint never too early to start thinking about it. But the real assessment, the nitty-gritty stuff, needs to happen before youre too deep into the design phase. This is about figuring out whats possible (and what aint). Can the servers handle the increased traffic from a new feature? Does the existing database structure support the proposed changes? Are the current APIs friendly with the snazzy new integrations youre dreaming of?
Think of it like this, you wouldnt plan a trip to the moon without first checking if your rockets got enough fuel, right?! You gotta know your limitations, and, most importantly, identify any potential bottlenecks early on. Doing this saves a whole lotta headaches (and money!) down the road. Ignoring this step can lead to major delays, budget overruns, and, yikes, a website that just plain doesnt work! So, basically, get assessing before the design is set in stone and before youve spent a fortune on fancy mockups. Its all about smart planning, and, well, not doing things backwards! Whew!
Considering Brand Evolution Needs
When it comes to considering brand evolution needs for the Parramatta website redesign, its not always easy to pinpoint the exact moment when its time to make changes. You see, businesses often find themselves caught in a cycle of maintaining the status quo, even when they know deep down its not serving them well. But hey, sometimes a wake-up call comes in the form of declining traffic, frustrated customers, or even competitors who are nailing it.
Now, you might think "weve only had the site for a couple of years, surely its not time yet." Well, thats where you might be wrong! The digital landscape is ever-changing, and what was cutting-edge a few years ago could now be looking a bit, well, outdated. Not to mention, user expectations have sky-rocketed. People want a seamless, user-friendly experience, and if your site isnt delivering that, theyll find someone else who will.
So, when is it time? Well, if youre noticing a drop in engagement rates or if your bounce rate is through the roof, thats a big red flag. But its not just about numbers. If you cant easily find the information you need on the site or if the design feels clunky and outdated, its time to rethink things. And dont forget about mobile users! If your site isnt mobile-friendly, youre missing out on a huge chunk of your audience.
In short, ignoring the signs of brand evolution doesnt just hurt your online presence; it can also damage your reputation. So, before you know it, you might be playing catch-up instead of leading the pack. Its all about striking a balance between keeping things familiar and embracing the new. After all, your brand is more than just a website; its your digital identity, and its worth getting right!
Data compression attempts to remove unwanted redundancy from the data from a source in order to transmit it more efficiently. For example, DEFLATE data compression makes files smaller, for purposes such as to reduce Internet traffic. Data compression and error correction may be studied in combination.
Error correction adds useful redundancy to the data from a source to make the transmission more robust to disturbances present on the transmission channel. The ordinary user may not be aware of many applications using error correction. A typical music compact disc (CD) uses the Reed–Solomon code to correct for scratches and dust. In this application the transmission channel is the CD itself. Cell phones also use coding techniques to correct for the fading and noise of high frequency radio transmission. Data modems, telephone transmissions, and the NASA Deep Space Network all employ channel coding techniques to get the bits through, for example the turbo code and LDPC codes.
In this revolutionary and groundbreaking paper, the work for which Shannon had substantially completed at Bell Labs by the end of 1944, Shannon for the first time introduced the qualitative and quantitative model of communication as a statistical process underlying information theory, opening with the assertion that
"The fundamental problem of communication is that of reproducing at one point, either exactly or approximately, a message selected at another point."
the practical result of the Shannon–Hartley law for the channel capacity of a Gaussian channel; and of course
the bit - a new way of seeing the most fundamental unit of information.
Shannon’s paper focuses on the problem of how to best encode the information a sender wants to transmit. In this fundamental work he used tools in probability theory, developed by Norbert Wiener, which were in their nascent stages of being applied to communication theory at that time. Shannon developed information entropy as a measure for the uncertainty in a message while essentially inventing the field of information theory.
The binary Golay code was developed in 1949. It is an error-correcting code capable of correcting up to three errors in each 24-bit word, and detecting a fourth.
Entropy of a source is the measure of information. Basically, source codes try to reduce the redundancy present in the source, and represent the source with fewer bits that carry more information.
Data compression which explicitly tries to minimize the average length of messages according to a particular assumed probability model is called entropy encoding.
Various techniques used by source coding schemes try to achieve the limit of entropy of the source. C(x) ≥ H(x), where H(x) is entropy of source (bitrate), and C(x) is the bitrate after compression. In particular, no source coding scheme can be better than the entropy of the source.
Facsimile transmission uses a simple run length code. Source coding removes all data superfluous to the need of the transmitter, decreasing the bandwidth required for transmission.
The purpose of channel coding theory is to find codes which transmit quickly, contain many valid code words and can correct or at least detect many errors. While not mutually exclusive, performance in these areas is a trade-off. So, different codes are optimal for different applications. The needed properties of this code mainly depend on the probability of errors happening during transmission. In a typical CD, the impairment is mainly dust or scratches.
Although not a very good code, a simple repeat code can serve as an understandable example. Suppose we take a block of data bits (representing sound) and send it three times. At the receiver we will examine the three repetitions bit by bit and take a majority vote. The twist on this is that we do not merely send the bits in order. We interleave them. The block of data bits is first divided into 4 smaller blocks. Then we cycle through the block and send one bit from the first, then the second, etc. This is done three times to spread the data out over the surface of the disk. In the context of the simple repeat code, this may not appear effective. However, there are more powerful codes known which are very effective at correcting the "burst" error of a scratch or a dust spot when this interleaving technique is used.
Other codes are more appropriate for different applications. Deep space communications are limited by the thermal noise of the receiver which is more of a continuous nature than a bursty nature. Likewise, narrowband modems are limited by the noise, present in the telephone network and also modeled better as a continuous disturbance.[citation needed] Cell phones are subject to rapid fading. The high frequencies used can cause rapid fading of the signal even if the receiver is moved a few inches. Again there are a class of channel codes that are designed to combat fading.[citation needed]
The term algebraic coding theory denotes the sub-field of coding theory where the properties of codes are expressed in algebraic terms and then further researched.[citation needed]
Algebraic coding theory is basically divided into two major types of codes:[citation needed]
Linear block codes
Convolutional codes
It analyzes the following three properties of a code – mainly:[citation needed]
Linear block codes have the property of linearity, i.e. the sum of any two codewords is also a code word, and they are applied to the source bits in blocks, hence the name linear block codes. There are block codes that are not linear, but it is difficult to prove that a code is a good one without this property.[4]
Linear block codes are summarized by their symbol alphabets (e.g., binary or ternary) and parameters (n,m,dmin)[5] where
n is the length of the codeword, in symbols,
m is the number of source symbols that will be used for encoding at once,
dmin is the minimum hamming distance for the code.
There are many types of linear block codes, such as
Block codes are tied to the sphere packing problem, which has received some attention over the years. In two dimensions, it is easy to visualize. Take a bunch of pennies flat on the table and push them together. The result is a hexagon pattern like a bee's nest. But block codes rely on more dimensions which cannot easily be visualized. The powerful (24,12) Golay code used in deep space communications uses 24 dimensions. If used as a binary code (which it usually is) the dimensions refer to the length of the codeword as defined above.
The theory of coding uses the N-dimensional sphere model. For example, how many pennies can be packed into a circle on a tabletop, or in 3 dimensions, how many marbles can be packed into a globe. Other considerations enter the choice of a code. For example, hexagon packing into the constraint of a rectangular box will leave empty space at the corners. As the dimensions get larger, the percentage of empty space grows smaller. But at certain dimensions, the packing uses all the space and these codes are the so-called "perfect" codes. The only nontrivial and useful perfect codes are the distance-3 Hamming codes with parameters satisfying (2r – 1, 2r – 1 – r, 3), and the [23,12,7] binary and [11,6,5] ternary Golay codes.[4][5]
Another code property is the number of neighbors that a single codeword may have.[6] Again, consider pennies as an example. First we pack the pennies in a rectangular grid. Each penny will have 4 near neighbors (and 4 at the corners which are farther away). In a hexagon, each penny will have 6 near neighbors. When we increase the dimensions, the number of near neighbors increases very rapidly. The result is the number of ways for noise to make the receiver choose a neighbor (hence an error) grows as well. This is a fundamental limitation of block codes, and indeed all codes. It may be harder to cause an error to a single neighbor, but the number of neighbors can be large enough so the total error probability actually suffers.[6]
Properties of linear block codes are used in many applications. For example, the syndrome-coset uniqueness property of linear block codes is used in trellis shaping,[7] one of the best-known shaping codes.
The idea behind a convolutional code is to make every codeword symbol be the weighted sum of the various input message symbols. This is like convolution used in LTI systems to find the output of a system, when you know the input and impulse response.
So we generally find the output of the system convolutional encoder, which is the convolution of the input bit, against the states of the convolution encoder, registers.
Fundamentally, convolutional codes do not offer more protection against noise than an equivalent block code. In many cases, they generally offer greater simplicity of implementation over a block code of equal power. The encoder is usually a simple circuit which has state memory and some feedback logic, normally XOR gates. The decoder can be implemented in software or firmware.
The Viterbi algorithm is the optimum algorithm used to decode convolutional codes. There are simplifications to reduce the computational load. They rely on searching only the most likely paths. Although not optimum, they have generally been found to give good results in low noise environments.
Convolutional codes are used in voiceband modems (V.32, V.17, V.34) and in GSM mobile phones, as well as satellite and military communication devices.
Cryptography prior to the modern age was effectively synonymous with encryption, the conversion of information from a readable state to apparent nonsense. The originator of an encrypted message shared the decoding technique needed to recover the original information only with intended recipients, thereby precluding unwanted persons from doing the same. Since World War I and the advent of the computer, the methods used to carry out cryptology have become increasingly complex and its application more widespread.
Modern cryptography is heavily based on mathematical theory and computer science practice; cryptographic algorithms are designed around computational hardness assumptions, making such algorithms hard to break in practice by any adversary. It is theoretically possible to break such a system, but it is infeasible to do so by any known practical means. These schemes are therefore termed computationally secure; theoretical advances, e.g., improvements in integer factorization algorithms, and faster computing technology require these solutions to be continually adapted. There exist information-theoretically secure schemes that provably cannot be broken even with unlimited computing power—an example is the one-time pad—but these schemes are more difficult to implement than the best theoretically breakable but computationally secure mechanisms.
Line coding is often used for digital data transport. It consists of representing the digital signal to be transported by an amplitude- and time-discrete signal that is optimally tuned for the specific properties of the physical channel (and of the receiving equipment). The waveform pattern of voltage or current used to represent the 1s and 0s of a digital data on a transmission link is called line encoding. The common types of line encoding are unipolar, polar, bipolar, and Manchester encoding.
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Another concern of coding theory is designing codes that help synchronization. A code may be designed so that a phase shift can be easily detected and corrected and that multiple signals can be sent on the same channel.[citation needed]
Another application of codes, used in some mobile phone systems, is code-division multiple access (CDMA). Each phone is assigned a code sequence that is approximately uncorrelated with the codes of other phones.[citation needed] When transmitting, the code word is used to modulate the data bits representing the voice message. At the receiver, a demodulation process is performed to recover the data. The properties of this class of codes allow many users (with different codes) to use the same radio channel at the same time. To the receiver, the signals of other users will appear to the demodulator only as a low-level noise.[citation needed]
Another general class of codes are the automatic repeat-request (ARQ) codes. In these codes the sender adds redundancy to each message for error checking, usually by adding check bits. If the check bits are not consistent with the rest of the message when it arrives, the receiver will ask the sender to retransmit the message. All but the simplest wide area network protocols use ARQ. Common protocols include SDLC (IBM), TCP (Internet), X.25 (International) and many others. There is an extensive field of research on this topic because of the problem of matching a rejected packet against a new packet. Is it a new one or is it a retransmission? Typically numbering schemes are used, as in TCP.
"RFC793". RFCS. Internet Engineering Task Force (IETF). September 1981.
Group testing uses codes in a different way. Consider a large group of items in which a very few are different in a particular way (e.g., defective products or infected test subjects). The idea of group testing is to determine which items are "different" by using as few tests as possible. The origin of the problem has its roots in the Second World War when the United States Army Air Forces needed to test its soldiers for syphilis.[11]
Neural coding is a neuroscience-related field concerned with how sensory and other information is represented in the brain by networks of neurons. The main goal of studying neural coding is to characterize the relationship between the stimulus and the individual or ensemble neuronal responses and the relationship among electrical activity of the neurons in the ensemble.[15] It is thought that neurons can encode both digital and analog information,[16] and that neurons follow the principles of information theory and compress information,[17] and detect and correct[18] errors in the signals that are sent throughout the brain and wider nervous system.
Spatial coding and MIMO in multiple antenna research
Spatial diversity coding is spatial coding that transmits replicas of the information signal along different spatial paths, so as to increase the reliability of the data transmission.
^Novak, Franc; Hvala, Bojan; Klavžar, Sandi (1999). "On Analog Signature Analysis". Proceedings of the conference on Design, automation and test in Europe. CiteSeerX10.1.1.142.5853. ISBN1-58113-121-6.
Websites that use technology beyond the static pages of the early Internet
A tag cloud (a typical Web 2.0 phenomenon in itself) presenting Web 2.0 themes
Web 2.0 (also known as participative (or participatory)[1]web and social web)[2] refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, and devices) for end users.
The term was coined by Darcy DiNucci in 1999[3] and later popularized by Tim O'Reilly and Dale Dougherty at the first Web 2.0 Conference in 2004.[4][5][6] Although the term mimics the numbering of software versions, it does not denote a formal change in the nature of the World Wide Web;[7] the term merely describes a general change that occurred during this period as interactive websites proliferated and came to overshadow the older, more static websites of the original Web.[2]
A Web 2.0 website allows users to interact and collaborate through social media dialogue as creators of user-generated content in a virtual community. This contrasts the first generation of Web 1.0-era websites where people were limited to passively viewing content. Examples of Web 2.0 features include social networking sites or social media sites (e.g., Facebook), blogs, wikis, folksonomies ("tagging" keywords on websites and links), video sharing sites (e.g., YouTube), image sharing sites (e.g., Flickr), hosted services, Web applications ("apps"), collaborative consumption platforms, and mashup applications.
Whether Web 2.0 is substantially different from prior Web technologies has been challenged by World Wide Web inventor Tim Berners-Lee, who describes the term as jargon.[8] His original vision of the Web was "a collaborative medium, a place where we [could] all meet and read and write".[9][10] On the other hand, the term Semantic Web (sometimes referred to as Web 3.0)[11] was coined by Berners-Lee to refer to a web of content where the meaning can be processed by machines.[12]
Web 1.0 is a retronym referring to the first stage of the World Wide Web's evolution, from roughly 1989 to 2004. According to Graham Cormode and Balachander Krishnamurthy, "content creators were few in Web 1.0 with the vast majority of users simply acting as consumers of content".[13]Personal web pages were common, consisting mainly of static pages hosted on ISP-run web servers, or on free web hosting services such as Tripod and the now-defunct GeoCities.[14][15] With Web 2.0, it became common for average web users to have social-networking profiles (on sites such as Myspace and Facebook) and personal blogs (sites like Blogger, Tumblr and LiveJournal) through either a low-cost web hosting service or through a dedicated host. In general, content was generated dynamically, allowing readers to comment directly on pages in a way that was not common previously.[citation needed]
Some Web 2.0 capabilities were present in the days of Web 1.0, but were implemented differently. For example, a Web 1.0 site may have had a guestbook page for visitor comments, instead of a comment section at the end of each page (typical of Web 2.0). During Web 1.0, server performance and bandwidth had to be considered—lengthy comment threads on multiple pages could potentially slow down an entire site. Terry Flew, in his third edition of New Media, described the differences between Web 1.0 and Web 2.0 as a
"move from personal websites to blogs and blog site aggregation, from publishing to participation, from web content as the outcome of large up-front investment to an ongoing and interactive process, and from content management systems to links based on "tagging" website content using keywords (folksonomy)."
Flew believed these factors formed the trends that resulted in the onset of the Web 2.0 "craze".[16]
The use of HTML 3.2-era elements such as frames and tables to position and align elements on a page. These were often used in combination with spacer GIFs.[citation needed]
HTML forms sent via email. Support for server side scripting was rare on shared servers during this period. To provide a feedback mechanism for web site visitors, mailto forms were used. A user would fill in a form, and upon clicking the form's submit button, their email client would launch and attempt to send an email containing the form's details. The popularity and complications of the mailto protocol led browser developers to incorporate email clients into their browsers.[19]
"The Web we know now, which loads into a browser window in essentially static screenfuls, is only an embryo of the Web to come. The first glimmerings of Web 2.0 are beginning to appear, and we are just starting to see how that embryo might develop. The Web will be understood not as screenfuls of text and graphics but as a transport mechanism, the ether through which interactivity happens. It will [...] appear on your computer screen, [...] on your TV set [...] your car dashboard [...] your cell phone [...] hand-held game machines [...] maybe even your microwave oven."
Writing when Palm Inc. introduced its first web-capable personal digital assistant (supporting Web access with WAP), DiNucci saw the Web "fragmenting" into a future that extended beyond the browser/PC combination it was identified with. She focused on how the basic information structure and hyper-linking mechanism introduced by HTTP would be used by a variety of devices and platforms. As such, her "2.0" designation refers to the next version of the Web that does not directly relate to the term's current use.
The term Web 2.0 did not resurface until 2002.[21][22][23] Companies such as Amazon, Facebook, Twitter, and Google, made it easy to connect and engage in online transactions. Web 2.0 introduced new features, such as multimedia content and interactive web applications, which mainly consisted of two-dimensional screens.[24] Kinsley and Eric focus on the concepts currently associated with the term where, as Scott Dietzen puts it, "the Web becomes a universal, standards-based integration platform".[23] In 2004, the term began to popularize when O'Reilly Media and MediaLive hosted the first Web 2.0 conference. In their opening remarks, John Battelle and Tim O'Reilly outlined their definition of the "Web as Platform", where software applications are built upon the Web as opposed to upon the desktop. The unique aspect of this migration, they argued, is that "customers are building your business for you".[25] They argued that the activities of users generating content (in the form of ideas, text, videos, or pictures) could be "harnessed" to create value. O'Reilly and Battelle contrasted Web 2.0 with what they called "Web 1.0". They associated this term with the business models of Netscape and the Encyclopædia Britannica Online. For example,
"Netscape framed 'the web as platform' in terms of the old software paradigm: their flagship product was the web browser, a desktop application, and their strategy was to use their dominance in the browser market to establish a market for high-priced server products. Control over standards for displaying content and applications in the browser would, in theory, give Netscape the kind of market power enjoyed by Microsoft in the PC market. Much like the 'horseless carriage' framed the automobile as an extension of the familiar, Netscape promoted a 'webtop' to replace the desktop, and planned to populate that webtop with information updates and applets pushed to the webtop by information providers who would purchase Netscape servers.[26]"
In short, Netscape focused on creating software, releasing updates and bug fixes, and distributing it to the end users. O'Reilly contrasted this with Google, a company that did not, at the time, focus on producing end-user software, but instead on providing a service based on data, such as the links that Web page authors make between sites. Google exploits this user-generated content to offer Web searches based on reputation through its "PageRank" algorithm. Unlike software, which undergoes scheduled releases, such services are constantly updated, a process called "the perpetual beta". A similar difference can be seen between the Encyclopædia Britannica Online and Wikipedia – while the Britannica relies upon experts to write articles and release them periodically in publications, Wikipedia relies on trust in (sometimes anonymous) community members to constantly write and edit content. Wikipedia editors are not required to have educational credentials, such as degrees, in the subjects in which they are editing. Wikipedia is not based on subject-matter expertise, but rather on an adaptation of the open source software adage "given enough eyeballs, all bugs are shallow". This maxim is stating that if enough users are able to look at a software product's code (or a website), then these users will be able to fix any "bugs" or other problems. The Wikipedia volunteer editor community produces, edits, and updates articles constantly. Web 2.0 conferences have been held every year since 2004, attracting entrepreneurs, representatives from large companies, tech experts and technology reporters.
The popularity of Web 2.0 was acknowledged by 2006 TIME magazine Person of The Year (You).[27] That is, TIME selected the masses of users who were participating in content creation on social networks, blogs, wikis, and media sharing sites.
"It's a story about community and collaboration on a scale never seen before. It's about the cosmic compendium of knowledge Wikipedia and the million-channel people's network YouTube and the online metropolis MySpace. It's about the many wresting power from the few and helping one another for nothing and how that will not only change the world but also change the way the world changes."
Instead of merely reading a Web 2.0 site, a user is invited to contribute to the site's content by commenting on published articles, or creating a user account] or profile on the site, which may enable increased participation. By increasing emphasis on these already-extant capabilities, they encourage users to rely more on their browser for user interface, application software ("apps") and file storage facilities. This has been called "network as platform" computing.[5] Major features of Web 2.0 include social networking websites, self-publishing platforms (e.g., WordPress' easy-to-use blog and website creation tools), "tagging" (which enables users to label websites, videos or photos in some fashion), "like" buttons (which enable a user to indicate that they are pleased by online content), and social bookmarking.
Users can provide the data and exercise some control over what they share on a Web 2.0 site.[5][28] These sites may have an "architecture of participation" that encourages users to add value to the application as they use it.[4][5] Users can add value in many ways, such as uploading their own content on blogs, consumer-evaluation platforms (e.g. Amazon and eBay), news websites (e.g. responding in the comment section), social networking services, media-sharing websites (e.g. YouTube and Instagram) and collaborative-writing projects.[29] Some scholars argue that cloud computing is an example of Web 2.0 because it is simply an implication of computing on the Internet.[30]
Edit box interface through which anyone could edit a Wikipedia article
Web 2.0 offers almost all users the same freedom to contribute,[31] which can lead to effects that are varyingly perceived as productive by members of a given community or not, which can lead to emotional distress and disagreement. The impossibility of excluding group members who do not contribute to the provision of goods (i.e., to the creation of a user-generated website) from sharing the benefits (of using the website) gives rise to the possibility that serious members will prefer to withhold their contribution of effort and "free ride" on the contributions of others.[32] This requires what is sometimes called radical trust by the management of the Web site.
Encyclopaedia Britannica calls Wikipedia "the epitome of the so-called Web 2.0" and describes what many view as the ideal of a Web 2.0 platform as "an egalitarian environment where the web of social software enmeshes users in both their real and virtual-reality workplaces."[33]
According to Best,[34] the characteristics of Web 2.0 are rich user experience, user participation, dynamic content, metadata, Web standards, and scalability. Further characteristics, such as openness, freedom,[35] and collective intelligence[36] by way of user participation, can also be viewed as essential attributes of Web 2.0. Some websites require users to contribute user-generated content to have access to the website, to discourage "free riding".
A list of ways that people can volunteer to improve Mass Effect Wiki on Wikia, an example of content generated by users working collaboratively
Folksonomy – free classification of information; allows users to collectively classify and find information (e.g. "tagging" of websites, images, videos or links)
Rich user experience – dynamic content that is responsive to user input (e.g., a user can "click" on an image to enlarge it or find out more information)
User participation – information flows two ways between the site owner and site users by means of evaluation, review, and online commenting. Site users also typically create user-generated content for others to see (e.g., Wikipedia, an online encyclopedia that anyone can write articles for or edit)
Mass participation – near-universal web access leads to differentiation of concerns, from the traditional Internet user base (who tended to be hackers and computer hobbyists) to a wider variety of users, drastically changing the audience of internet users.
The client-side (Web browser) technologies used in Web 2.0 development include Ajax and JavaScript frameworks. Ajax programming uses JavaScript and the Document Object Model (DOM) to update selected regions of the page area without undergoing a full page reload. To allow users to continue interacting with the page, communications such as data requests going to the server are separated from data coming back to the page (asynchronously).
Otherwise, the user would have to routinely wait for the data to come back before they can do anything else on that page, just as a user has to wait for a page to complete the reload. This also increases the overall performance of the site, as the sending of requests can complete quicker independent of blocking and queueing required to send data back to the client. The data fetched by an Ajax request is typically formatted in XML or JSON (JavaScript Object Notation) format, two widely used structured data formats. Since both of these formats are natively understood by JavaScript, a programmer can easily use them to transmit structured data in their Web application.
When this data is received via Ajax, the JavaScript program then uses the Document Object Model to dynamically update the Web page based on the new data, allowing for rapid and interactive user experience. In short, using these techniques, web designers can make their pages function like desktop applications. For example, Google Docs uses this technique to create a Web-based word processor.
As a widely available plug-in independent of W3C standards (the World Wide Web Consortium is the governing body of Web standards and protocols), Adobe Flash was capable of doing many things that were not possible pre-HTML5. Of Flash's many capabilities, the most commonly used was its ability to integrate streaming multimedia into HTML pages. With the introduction of HTML5 in 2010 and the growing concerns with Flash's security, the role of Flash became obsolete, with browser support ending on December 31, 2020.
In addition to Flash and Ajax, JavaScript/Ajax frameworks have recently become a very popular means of creating Web 2.0 sites. At their core, these frameworks use the same technology as JavaScript, Ajax, and the DOM. However, frameworks smooth over inconsistencies between Web browsers and extend the functionality available to developers. Many of them also come with customizable, prefabricated 'widgets' that accomplish such common tasks as picking a date from a calendar, displaying a data chart, or making a tabbed panel.
Rich web application – defines the experience brought from desktop to browser, whether it is "rich" from a graphical point of view or a usability/interactivity or features point of view.[contradictory]
Web-oriented architecture (WOA) – defines how Web 2.0 applications expose their functionality so that other applications can leverage and integrate the functionality providing a set of much richer applications. Examples are feeds, RSS feeds, web services, mashups.
Social Web – defines how Web 2.0 websites tend to interact much more with the end user and make the end user an integral part of the website, either by adding his or her profile, adding comments on content, uploading new content, or adding user-generated content (e.g., personal digital photos).
As such, Web 2.0 draws together the capabilities of client- and server-side software, content syndication and the use of network protocols. Standards-oriented Web browsers may use plug-ins and software extensions to handle the content and user interactions. Web 2.0 sites provide users with information storage, creation, and dissemination capabilities that were not possible in the environment known as "Web 1.0".
Web 2.0 sites include the following features and techniques, referred to as the acronym SLATES by Andrew McAfee:[37]
Connects information sources together using the model of the Web.
Authoring
The ability to create and update content leads to the collaborative work of many authors. Wiki users may extend, undo, redo and edit each other's work. Comment systems allow readers to contribute their viewpoints.
Tags
Categorization of content by users adding "tags" — short, usually one-word or two-word descriptions — to facilitate searching. For example, a user can tag a metal song as "death metal". Collections of tags created by many users within a single system may be referred to as "folksonomies" (i.e., folktaxonomies).
The use of syndication technology, such as RSS feeds to notify users of content changes.
While SLATES forms the basic framework of Enterprise 2.0, it does not contradict all of the higher level Web 2.0 design patterns and business models. It includes discussions of self-service IT, the long tail of enterprise IT demand, and many other consequences of the Web 2.0 era in enterprise uses.[38]
A third important part of Web 2.0 is the social web. The social Web consists of a number of online tools and platforms where people share their perspectives, opinions, thoughts and experiences. Web 2.0 applications tend to interact much more with the end user. As such, the end user is not only a user of the application but also a participant by:
The popularity of the term Web 2.0, along with the increasing use of blogs, wikis, and social networking technologies, has led many in academia and business to append a flurry of 2.0's to existing concepts and fields of study,[39] including Library 2.0, Social Work 2.0,[40]Enterprise 2.0, PR 2.0,[41] Classroom 2.0,[42] Publishing 2.0,[43] Medicine 2.0,[44] Telco 2.0, Travel 2.0, Government 2.0,[45] and even Porn 2.0.[46] Many of these 2.0s refer to Web 2.0 technologies as the source of the new version in their respective disciplines and areas. For example, in the Talis white paper "Library 2.0: The Challenge of Disruptive Innovation", Paul Miller argues
"Blogs, wikis and RSS are often held up as exemplary manifestations of Web 2.0. A reader of a blog or a wiki is provided with tools to add a comment or even, in the case of the wiki, to edit the content. This is what we call the Read/Write web. Talis believes that Library 2.0 means harnessing this type of participation so that libraries can benefit from increasingly rich collaborative cataloging efforts, such as including contributions from partner libraries as well as adding rich enhancements, such as book jackets or movie files, to records from publishers and others."[47]
Here, Miller links Web 2.0 technologies and the culture of participation that they engender to the field of library science, supporting his claim that there is now a "Library 2.0". Many of the other proponents of new 2.0s mentioned here use similar methods. The meaning of Web 2.0 is role dependent. For example, some use Web 2.0 to establish and maintain relationships through social networks, while some marketing managers might use this promising technology to "end-run traditionally unresponsive I.T. department[s]."[48]
There is a debate over the use of Web 2.0 technologies in mainstream education. Issues under consideration include the understanding of students' different learning modes; the conflicts between ideas entrenched in informal online communities and educational establishments' views on the production and authentication of 'formal' knowledge; and questions about privacy, plagiarism, shared authorship and the ownership of knowledge and information produced and/or published on line.[49]
Web 2.0 is used by companies, non-profit organisations and governments for interactive marketing. A growing number of marketers are using Web 2.0 tools to collaborate with consumers on product development, customer service enhancement, product or service improvement and promotion. Companies can use Web 2.0 tools to improve collaboration with both its business partners and consumers. Among other things, company employees have created wikis—Websites that allow users to add, delete, and edit content — to list answers to frequently asked questions about each product, and consumers have added significant contributions.
Another marketing Web 2.0 lure is to make sure consumers can use the online community to network among themselves on topics of their own choosing.[50] Mainstream media usage of Web 2.0 is increasing. Saturating media hubs—like The New York Times, PC Magazine and Business Week — with links to popular new Web sites and services, is critical to achieving the threshold for mass adoption of those services.[51] User web content can be used to gauge consumer satisfaction. In a recent article for Bank Technology News, Shane Kite describes how Citigroup's Global Transaction Services unit monitors social media outlets to address customer issues and improve products.[52]
In tourism industries, social media is an effective channel to attract travellers and promote tourism products and services by engaging with customers. The brand of tourist destinations can be built through marketing campaigns on social media and by engaging with customers. For example, the "Snow at First Sight" campaign launched by the State of Colorado aimed to bring brand awareness to Colorado as a winter destination. The campaign used social media platforms, for example, Facebook and Twitter, to promote this competition, and requested the participants to share experiences, pictures and videos on social media platforms. As a result, Colorado enhanced their image as a winter destination and created a campaign worth about $2.9 million.[citation needed]
The tourism organisation can earn brand royalty from interactive marketing campaigns on social media with engaging passive communication tactics. For example, "Moms" advisors of the Walt Disney World are responsible for offering suggestions and replying to questions about the family trips at Walt Disney World. Due to its characteristic of expertise in Disney, "Moms" was chosen to represent the campaign.[53] Social networking sites, such as Facebook, can be used as a platform for providing detailed information about the marketing campaign, as well as real-time online communication with customers. Korean Airline Tour created and maintained a relationship with customers by using Facebook for individual communication purposes.[54]
Travel 2.0 refers a model of Web 2.0 on tourism industries which provides virtual travel communities. The travel 2.0 model allows users to create their own content and exchange their words through globally interactive features on websites.[55][56] The users also can contribute their experiences, images and suggestions regarding their trips through online travel communities. For example, TripAdvisor is an online travel community which enables user to rate and share autonomously their reviews and feedback on hotels and tourist destinations. Non pre-associate users can interact socially and communicate through discussion forums on TripAdvisor.[57]
Social media, especially Travel 2.0 websites, plays a crucial role in decision-making behaviors of travelers. The user-generated content on social media tools have a significant impact on travelers choices and organisation preferences. Travel 2.0 sparked radical change in receiving information methods for travelers, from business-to-customer marketing into peer-to-peer reviews. User-generated content became a vital tool for helping a number of travelers manage their international travels, especially for first time visitors.[58] The travellers tend to trust and rely on peer-to-peer reviews and virtual communications on social media rather than the information provided by travel suppliers.[57][53]
In addition, an autonomous review feature on social media would help travelers reduce risks and uncertainties before the purchasing stages.[55][58] Social media is also a channel for customer complaints and negative feedback which can damage images and reputations of organisations and destinations.[58] For example, a majority of UK travellers read customer reviews before booking hotels, these hotels receiving negative feedback would be refrained by half of customers.[58]
Therefore, the organisations should develop strategic plans to handle and manage the negative feedback on social media. Although the user-generated content and rating systems on social media are out of a business' controls, the business can monitor those conversations and participate in communities to enhance customer loyalty and maintain customer relationships.[53]
Web 2.0 could allow for more collaborative education. For example, blogs give students a public space to interact with one another and the content of the class.[59] Some studies suggest that Web 2.0 can increase the public's understanding of science, which could improve government policy decisions. A 2012 study by researchers at the University of Wisconsin–Madison notes that
"...the internet could be a crucial tool in increasing the general public's level of science literacy. This increase could then lead to better communication between researchers and the public, more substantive discussion, and more informed policy decision."[60]
Ajax has prompted the development of Web sites that mimic desktop applications, such as word processing, the spreadsheet, and slide-show presentation. WYSIWYGwiki and blogging sites replicate many features of PC authoring applications. Several browser-based services have emerged, including EyeOS[61] and YouOS.(No longer active.)[62] Although named operating systems, many of these services are application platforms. They mimic the user experience of desktop operating systems, offering features and applications similar to a PC environment, and are able to run within any modern browser. However, these so-called "operating systems" do not directly control the hardware on the client's computer. Numerous web-based application services appeared during the dot-com bubble of 1997–2001 and then vanished, having failed to gain a critical mass of customers.
Many regard syndication of site content as a Web 2.0 feature. Syndication uses standardized protocols to permit end-users to make use of a site's data in another context (such as another Web site, a browser plugin, or a separate desktop application). Protocols permitting syndication include RSS (really simple syndication, also known as Web syndication), RDF (as in RSS 1.1), and Atom, all of which are XML-based formats. Observers have started to refer to these technologies as Web feeds.
Specialized protocols such as FOAF and XFN (both for social networking) extend the functionality of sites and permit end-users to interact without centralized Web sites.
In November 2004, CMP Media applied to the USPTO for a service mark on the use of the term "WEB 2.0" for live events.[63] On the basis of this application, CMP Media sent a cease-and-desist demand to the Irish non-profit organisation IT@Cork on May 24, 2006,[64] but retracted it two days later.[65] The "WEB 2.0" service mark registration passed final PTO Examining Attorney review on May 10, 2006, and was registered on June 27, 2006.[63] The European Union application (which would confer unambiguous status in Ireland)[66] was declined on May 23, 2007.
Critics of the term claim that "Web 2.0" does not represent a new version of the World Wide Web at all, but merely continues to use so-called "Web 1.0" technologies and concepts:[8]
First, techniques such as Ajax do not replace underlying protocols like HTTP, but add a layer of abstraction on top of them.
Second, many of the ideas of Web 2.0 were already featured in implementations on networked systems well before the term "Web 2.0" emerged. Amazon.com, for instance, has allowed users to write reviews and consumer guides since its launch in 1995, in a form of self-publishing. Amazon also opened its API to outside developers in 2002.[67]
Previous developments also came from research in computer-supported collaborative learning and computer-supported cooperative work (CSCW) and from established products like Lotus Notes and Lotus Domino, all phenomena that preceded Web 2.0. Tim Berners-Lee, who developed the initial technologies of the Web, has been an outspoken critic of the term, while supporting many of the elements associated with it.[68] In the environment where the Web originated, each workstation had a dedicated IP address and always-on connection to the Internet. Sharing a file or publishing a web page was as simple as moving the file into a shared folder.[69]
Perhaps the most common criticism is that the term is unclear or simply a buzzword. For many people who work in software, version numbers like 2.0 and 3.0 are for software versioning or hardware versioning only, and to assign 2.0 arbitrarily to many technologies with a variety of real version numbers has no meaning. The web does not have a version number. For example, in a 2006 interview with IBM developerWorks podcast editor Scott Laningham, Tim Berners-Lee described the term "Web 2.0" as jargon:[8]
"Nobody really knows what it means... If Web 2.0 for you is blogs and wikis, then that is people to people. But that was what the Web was supposed to be all along... Web 2.0, for some people, it means moving some of the thinking [to the] client side, so making it more immediate, but the idea of the Web as interaction between people is really what the Web is. That was what it was designed to be... a collaborative space where people can interact."
Other critics labeled Web 2.0 "a second bubble" (referring to the Dot-com bubble of 1997–2000), suggesting that too many Web 2.0 companies attempt to develop the same product with a lack of business models. For example, The Economist has dubbed the mid- to late-2000s focus on Web companies as "Bubble 2.0".[70]
In terms of Web 2.0's social impact, critics such as Andrew Keen argue that Web 2.0 has created a cult of digital narcissism and amateurism, which undermines the notion of expertise by allowing anybody, anywhere to share and place undue value upon their own opinions about any subject and post any kind of content, regardless of their actual talent, knowledge, credentials, biases or possible hidden agendas. Keen's 2007 book, Cult of the Amateur, argues that the core assumption of Web 2.0, that all opinions and user-generated content are equally valuable and relevant, is misguided. Additionally, Sunday Times reviewer John Flintoff has characterized Web 2.0 as "creating an endless digital forest of mediocrity: uninformed political commentary, unseemly home videos, embarrassingly amateurish music, unreadable poems, essays and novels... [and that Wikipedia is full of] mistakes, half-truths and misunderstandings".[71] In a 1994 Wired interview, Steve Jobs, forecasting the future development of the web for personal publishing, said:
"The Web is great because that person can't foist anything on you—you have to go get it. They can make themselves available, but if nobody wants to look at their site, that's fine. To be honest, most people who have something to say get published now."[72]
Michael Gorman, former president of the American Library Association has been vocal about his opposition to Web 2.0 due to the lack of expertise that it outwardly claims, though he believes that there is hope for the future.:[73]
"The task before us is to extend into the digital world the virtues of authenticity, expertise, and scholarly apparatus that have evolved over the 500 years of print, virtues often absent in the manuscript age that preceded print".
There is also a growing body of critique of Web 2.0 from the perspective of political economy. Since, as Tim O'Reilly and John Batelle put it, Web 2.0 is based on the "customers... building your business for you,"[25] critics have argued that sites such as Google, Facebook, YouTube, and Twitter are exploiting the "free labor"[74] of user-created content.[75] Web 2.0 sites use Terms of Service agreements to claim perpetual licenses to user-generated content, and they use that content to create profiles of users to sell to marketers.[76] This is part of increased surveillance of user activity happening within Web 2.0 sites.[77] Jonathan Zittrain of Harvard's Berkman Center for the Internet and Society argues that such data can be used by governments who want to monitor dissident citizens.[78] The rise of AJAX-driven web sites where much of the content must be rendered on the client has meant that users of older hardware are given worse performance versus a site purely composed of HTML, where the processing takes place on the server.[79]Accessibility for disabled or impaired users may also suffer in a Web 2.0 site.[80]
Others have noted that Web 2.0 technologies are tied to particular political ideologies. "Web 2.0 discourse is a conduit for the materialization of neoliberal ideology."[81] The technologies of Web 2.0 may also "function as a disciplining technology within the framework of a neoliberal political economy."[82]
When looking at Web 2.0 from a cultural convergence view, according to Henry Jenkins,[83] it can be problematic because the consumers are doing more and more work in order to entertain themselves. For instance, Twitter offers online tools for users to create their own tweet, in a way the users are doing all the work when it comes to producing media content.
^ abDiNucci, Darcy (1999). "Fragmented Future"(PDF). Print. 53 (4): 32. Archived(PDF) from the original on 2011-11-10. Retrieved 2011-11-04.
^ abGraham, Paul (November 2005). "Web 2.0". Archived from the original on 2012-10-10. Retrieved 2006-08-02. I first heard the phrase 'Web 2.0' in the name of the Web 2.0 conference in 2004.
^Idehen, Kingsley. 2003. RSS: INJAN (It's not just about news). Blog. Blog Data Space. August 21 OpenLinkSW.com
^Idehen, Kingsley. 2003. Jeff Bezos Comments about Web Services. Blog. Blog Data Space. September 25. OpenLinkSW.comArchived 2010-02-12 at the Wayback Machine
^ abKnorr, Eric. 2003. The year of Web services. CIO, December 15.
^[SSRN: http://ssrn.com/abstract=732483Archived 2022-01-12 at the Wayback Machine Wireless Communications and Computing at a Crossroads: New Paradigms and Their Impact on Theories Governing the Public's Right to Spectrum Access], Patrick S. Ryan, Journal on Telecommunications & High Technology Law, Vol. 3, No. 2, p. 239, 2005.
^Gerald Marwell and Ruth E. Ames: "Experiments on the Provision of Public Goods. I. Resources, Interest, Group Size, and the Free-Rider Problem". The American Journal of Sociology, Vol. 84, No. 6 (May, 1979), pp. 1335–1360
^Anderson, Paul (2007). "What is Web 2.0? Ideas, technologies and implications for education". JISC Technology and Standards Watch. CiteSeerX10.1.1.108.9995.
^ abcHudson, Simon; Thal, Karen (2013-01-01). "The Impact of Social Media on the Consumer Decision Process: Implications for Tourism Marketing". Journal of Travel & Tourism Marketing. 30 (1–2): 156–160. doi:10.1080/10548408.2013.751276. ISSN1054-8408. S2CID154791353.
^Park, Jongpil; Oh, Ick-Keun (2012-01-01). "A Case Study of Social Media Marketing by Travel Agency: The Salience of Social Media Marketing in the Tourism Industry". International Journal of Tourism Sciences. 12 (1): 93–106. doi:10.1080/15980634.2012.11434654. ISSN1598-0634. S2CID142955027.
^ abcdZeng, Benxiang; Gerritsen, Rolf (2014-04-01). "What do we know about social media in tourism? A review". Tourism Management Perspectives. 10: 27–36. doi:10.1016/j.tmp.2014.01.001.
^Richardson, Will (2010). Blogs, Wikis, Podcasts, and Other Powerful Web Tools for Classrooms. Corwin Press. p. 171. ISBN978-1-4129-7747-0.
^"Tim Berners-Lee on Web 2.0: "nobody even knows what it means"". September 2006. Archived from the original on 2017-07-08. Retrieved 2017-06-15. He's big on blogs and wikis, and has nothing but good things to say about AJAX, but Berners-Lee faults the term "Web 2.0" for lacking any coherent meaning.
^Gehl, Robert (2011). "The Archive and the Processor: The Internal Logic of Web 2.0". New Media and Society. 13 (8): 1228–1244. doi:10.1177/1461444811401735. S2CID38776985.
^Andrejevic, Mark (2007). iSpy: Surveillance and Power in the Interactive Era. Lawrence, KS: U P of Kansas. ISBN978-0-7006-1528-5.
^Zittrain, Jonathan. "Minds for Sale". Berkman Center for the Internet and Society. Archived from the original on 12 November 2011. Retrieved 13 April 2012.
^"Accessibility in Web 2.0 technology". IBM. Archived from the original on 2015-04-02. Retrieved 2014-09-15. In the Web application domain, making static Web pages accessible is relatively easy. But for Web 2.0 technology, dynamic content and fancy visual effects can make accessibility testing very difficult.
^"Web 2.0 and Accessibility". Archived from the original on 24 August 2014. Web 2.0 applications or websites are often very difficult to control by users with assistive technology.
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