What is managed IT vs. break-fix?

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What is managed IT vs. break-fix?

Lets talk about keeping your tech running smoothly. Youve probably heard terms like "managed IT" and "break-fix" floating around, especially if youre involved in running a business. check check But what do they actually mean, and which one is right for you?


Think of it this way: break-fix is like calling a plumber only when your pipes burst (yikes!). You wait until something breaks – your computer crashes, your network goes down, your printer starts spitting out gibberish – and then you call in a technician to fix it. They come in, diagnose the problem, fix it, and you pay them. check Its a reactive approach; youre reacting to a problem thats already happened. Theres usually no ongoing relationship, just a transaction when things go wrong. This can sometimes be cheaper in the short term, if nothing breaks often.


Managed IT, on the other hand, is like having a plumber come in regularly to inspect your pipes, check for leaks, and make sure everything is in good working order. Its a proactive approach. Youre paying a company or team (a managed service provider, or MSP) a regular fee – usually monthly – to monitor your systems, handle updates, provide security, and generally keep everything running smoothly. Theyre often using software to monitor your systems 24/7. This can include things like ensuring your backups are working, patching software to prevent vulnerabilities, and providing help desk support for your employees. The idea is to prevent problems before they happen.

What is managed IT vs. break-fix? - managed it security services provider

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They're basically your outsourced IT department!


So, whats the better option? Well, it depends. managed services new york city Break-fix might seem cheaper upfront, but the costs can add up quickly if you have frequent problems. managed services new york city Plus, downtime can be incredibly expensive. Consider the lost productivity while your employees can't work or the impact on your customers if your website is down. Managed IT offers more predictability in terms of costs and can help you avoid those costly disruptions. managed it security services provider Because they are proactively monitoring your systems, they can catch issues before they become major problems.


Ultimately, the choice between managed IT and break-fix comes down to your specific needs, budget, and risk tolerance. If youre a small business with very simple IT needs and a low tolerance for downtime, break-fix might be sufficient. But if you rely heavily on technology, need robust security, and want peace of mind knowing that your systems are being proactively managed, then managed IT is definitely worth considering. managed service new york Its an investment in the smooth running of your business!

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