How to Negotiate IT Service Agreements in NYC

How to Negotiate IT Service Agreements in NYC

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Okay, so youre looking at IT service agreements in NYC, huh? How to Troubleshoot Common IT Problems Before Calling Your NYC Provider . Thats a can of worms, let me tell ya. Negotiating those things can feel like trying to hail a cab in Times Square on New Years Eve – everyones fighting for the same thing, and nobodys playing fair.


First off, dont just sign anything they put in front of you. I mean, seriously. Read the fine print, even if it makes your eyes cross.

How to Negotiate IT Service Agreements in NYC - managed service new york

    These agreements are usually written to benefit the IT provider, not you, the poor sap paying the bills.

    How to Negotiate IT Service Agreements in NYC - managed it security services provider

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    Look for things like response times – are they promising to fix your server in an hour, or sometime next week? That makes a huge difference, especially if your business grinds to a halt without it. And what about penalties if they dont meet those times? Demand some teeth in the agreement, ya know?


    Another thing, and this is a big one, is scope. What exactly are they covering? managed service new york Just your servers? managed it security services provider managed it security services provider Your desktops too? What about security? Dont assume anything is included. Spell. It. Out. Get it in writing. "All servers, desktops, and network devices on the 10th floor" is way better than just "IT support." Trust me on this.


    And then theres the price. Dont be afraid to haggle! check managed services new york city IT service companies expect it, especially in a competitive market like NYC. Get quotes from multiple providers. Use those quotes to leverage better deals.

    How to Negotiate IT Service Agreements in NYC - check

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    Tell em, "Look, Acme IT is offering me this much, can you beat it?" You might be surprised how much theyre willing to budge. And pay attention to the escalation clauses. How much can they raise the price each year? Is it tied to inflation, or can they just jack it up whenever they feel like it?


    Dont forget about termination clauses either. What happens if youre not happy with their service? Can you get out of the contract without paying a fortune? Make sure the exit strategy is clear. managed service new york Nobody wants to be stuck in a bad relationship with their IT provider.


    Look, Im no lawyer, but Ive been around the block a few times. Getting a good IT service agreement in NYC is all about doing your homework, knowing what you need, and not being afraid to push back. Dont let them bully you. Your business depends on it. managed service new york And hey, maybe even hire a lawyer to look it over if youre really unsure. check Better safe than sorry, right?