Portiva's medical billing and coders are experts in their fields and specialize in helping clients accurately submit insurance claims, process payments, and maximize reimbursements. Examples of these duties include scheduling virtual appointments via video conferencing services like Zoom or Google Hangouts and transcribing audio files into digital formats such as PDF files. It helps provide insights into the practice's financial health and how efficiently the staff is running it. Virtual medical assistants also benefit from the flexibility of their job, as they can quickly adapt to changes in patient demands while having complete control over how they choose to structure their working day. Regulatory compliance is another critical factor when considering an automated medical billing solution. Our reporting and analytics tools comprehensively overview your organization's financial performance and patient treatment outcomes. It's also beneficial to use video tutorials or screencasts so that they can visually follow along with each step without having to guess what comes next. By leveraging technology, they can access large datasets from different sources to aid in clinical research projects. Virtual medical assistants can quickly and easily book appointments across multiple platforms by providing virtual, real-time appointment booking services. Virtual medical assistant roles require knowledge of electronic health records and telecommunications systems and solid communication and customer service skills.