Okay, so, you're wondering what the difference is between IT support and managed IT services in NYC, huh? It's a common question, and honestly, a little confusing at first glance.
Think of IT support as, like, your basic "break-fix" kinda deal. Something goes wrong (maybe your printer's going haywire or your email is down!), you call someone up (an IT support person or company), explain the problem, and they come fix it. It's reactive, not proactive if you get my drift. You're basically waiting for something to break before you do anything. Honestly, it's kinda like calling a plumber when your sink overflows, not before.
Managed IT services, though, are a completely different animal. It's not just fixing problems when they pop up. Instead, it's a comprehensive approach to managing all of your IT needs. Think of it as outsourcing your entire IT department. These guys are responsible for, well, everything! They're monitoring your systems 24/7, doing regular security checks, handling backups, and generally making sure everything runs smoothly.
What is the Difference Between IT Support and Managed IT Services in NYC? - managed service new york
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It's preventative, aiming to stop problems before they ever happen. We're talking about proactive maintenance, constant monitoring, and strategic planning for your technology needs.
So, yeah, with managed services, you're paying a fixed monthly fee (generally) for this comprehensive service.
What is the Difference Between IT Support and Managed IT Services in NYC? - managed service new york
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With IT support, you're paying per incident, which, while it might seem cheaper at first, can actually cost you more (a lot more!) in the long run!
What is the Difference Between IT Support and Managed IT Services in NYC? - managed it security services provider
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Especially if you're constantly dealing with problems.
It's like, you wouldn't wait for your car to break down completely before getting an oil change, would ya? Managed IT services are the oil change equivalent for your business's technology.
Basically, IT support is like calling a taxi when you need a ride, while managed IT services are like having your own chauffeur and car service.
What is the Difference Between IT Support and Managed IT Services in NYC? - managed it security services provider
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One's reactive, the other's proactive and, frankly, a whole lot more convenient. It's not always a simple choice, and depends on the size and needs of your business. But hey, now you know the key difference! Isn't that great!
What is Included in NYC Managed IT Services?