What is the difference between break-fix and managed services?

Okay, so youre wondering about the difference between "break-fix" and "managed services" when it comes to IT support?

What is the difference between break-fix and managed services? - managed it security services provider

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Think of it this way: break-fix is like calling a plumber only after your toilet overflows, while managed services are like having a plumber come regularly to check your pipes and prevent the flood in the first place.

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Break-fix, sometimes called "on-demand" IT support, is exactly what it sounds like. Something breaks, you call someone to fix it, and then you pay them for their time and materials. check Your computer crashes, you hire someone to recover the data and get it running again. managed it security services provider Your network goes down, you call in a tech to troubleshoot and restore connectivity. Its reactive, addressing problems after theyve already impacted your business. The advantage is you only pay when you need help.

What is the difference between break-fix and managed services? managed it security services provider - managed services new york city

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The disadvantage?

What is the difference between break-fix and managed services? - managed service new york

Downtime, unexpected costs, and the constant worry that something else is about to blow up. Its a bit like playing whack-a-mole with technology!

Managed services, on the other hand, are a proactive approach. You enter into a contract with an IT provider who takes responsibility for the ongoing health and maintenance of your IT infrastructure. This typically includes things like monitoring your systems for potential problems, performing regular maintenance and updates, providing help desk support for your employees, and offering security solutions to protect your data. Instead of waiting for something to break, theyre actively working to prevent problems from happening in the first place. Theyre essentially acting as your outsourced IT department. You pay a recurring fee, typically monthly, for this ongoing support. The benefit is greater stability, predictable costs, and a reduced risk of major IT disasters disrupting your business. Its like having a safety net for your technology!

So, the core difference is mindset.

What is the difference between break-fix and managed services?

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Break-fix is about reacting to problems; managed services are about preventing them. Break-fix can be cheaper in the short term if you rarely have issues, but managed services often provide better value and peace of mind in the long run! managed service new york Which one is right for you depends on your business needs, budget, and risk tolerance.

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