What is the difference between MSP and IT support in NYC? - managed services new york city

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managed it security services provider Lets break it down in a way that doesnt sound like a robot wrote it.

Basically, think of IT support as, well, the firefighters. (Whoa, thats kinda dramatic, but stick with me.) Somethings on fire (your computers crashing, the networks down, a printers gone haywire), and you call them to put it out.

What is the difference between MSP and IT support in NYC? - check

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Theyre reactive.

What is the difference between MSP and IT support in NYC? - managed it security services provider

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They swoop in, fix the specific problem, and then theyre gone until the next emergency. check They usually bill you hourly, or maybe you have a "break-fix" agreement – when something breaks, they fix it. This isnt a bad thing, necessarily, especially if you only occasionally need assistance.

Now, an MSP – a Managed Service Provider – is more like preventative medicine. managed services new york city Theyre not just waiting for things to break. Instead, theyre proactively monitoring your systems, updating software, backing up data, and generally making sure things dont break. They handle the ongoing maintenance and security of your IT infrastructure. They usually work on a subscription basis – you pay a monthly fee for a defined set of services. This isnt just about fixing issues; its about preventing them in the first place.

So, to put it simply, IT support is often reactive (fixing problems as they arise), while an MSP is proactive (preventing problems and managing your IT infrastructure).

What is the difference between MSP and IT support in NYC? managed service new york - check

You arent just paying for someone to fix your computer when it dies; youre paying for someone to make sure it doesnt die (or at least greatly reduce the chances).

Which one is right for you in the jungle that is NYC business? Well, that really depends. A small business with minimal IT needs might be fine with basic IT support. But a larger business relying heavily on technology, or a business that cant afford downtime, could really benefit from the proactive nature and comprehensive coverage of an MSP. They bring peace of mind, which is invaluable.

Dont forget that many IT support providers offer managed services too, blurring the lines a little. managed services new york city The key is to understand the level of support you need and whether youre looking for a reactive fix or a proactive partnership. It isnt always an either/or choice, but understanding the distinction is crucial for making the right decision for your New York City business. managed it security services provider Good luck with that, eh?

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