Phishing Simulation ROI: Does It Really Work?
Okay, lets talk about phishing simulations and whether they actually give you a bang for your buck (thats what ROI is all about, right?). Youve probably heard the pitch: send fake phishing emails to your employees, see who clicks, and then train them. Sounds simple enough, but does it really work?
The short answer is: it can work, but its not a magic bullet. Think of it like going to the gym (everyones favorite analogy!). Just showing up once doesnt instantly turn you into a bodybuilder.
Phishing Simulation ROI: Does It Really Work?
Phishing Simulation ROI: Does It Really Work? - managed service new york
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The "ROI" part is tricky to quantify in pure dollars and cents. How do you measure the cost of not being phished? Its like trying to price averted disaster. Instead, we often look at things like: reduced click-through rates (the percentage of people falling for the fake emails), improved employee awareness (can they spot a dodgy email?), and a culture of security consciousness (are people actually thinking about security?). These are all indicators of a good return on investment.
The key is in the execution. A poorly designed simulation can actually hurt your security posture. Imagine sending out an email so realistic that it causes genuine panic! Thats not the goal. You want to educate, not scare. Good simulations are relevant (mimicking real-world threats), targeted (at different departments or skill levels), and followed up with constructive feedback.
The training aspect is also crucial. Just telling someone they failed a phishing test isnt enough.
Phishing Simulation ROI: Does It Really Work? - managed services new york city
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Furthermore, its not a one-and-done deal. Phishing tactics are constantly evolving (criminals are getting smarter, sadly). Your simulations need to evolve too. Regular, ongoing testing is essential to keep employees on their toes and to adapt to the latest threats.
So, does phishing simulation ROI really work?