How to Get the Most Out of Your Managed IT Security Provider Relationship in NYC

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Okay, so youre in NYC, right? And you got yourself a managed IT security provider. managed service new york Good on ya! But just having them aint enough, ya know? You gotta work the relationship to really get the most bang for your buck. Think of it like dating, but with firewalls and stuff.

First off, communication is key. Seriously! Dont just assume they know whats going on in your head, or your business. managed service new york Tell them about any changes, even small ones. New software? check New employee? Spill the beans! The more they know, the better they can protect you. They aint mind readers, and if they are, well, thats a different kinda problem altogether.

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Second, dont be afraid to ask questions. Even if you think theyre dumb. Seriously. "Whats a VPN?" "Why do I need multi-factor authentication?" No question is too silly if it keeps you safe and helps you understand what theyre doin. managed services new york city They should be able to explain things in plain English, not just geek speak. If they cant, thats a red flag!

Third, review your service level agreement (SLA) regularly. I know, sounds boring, but its important. Make sure youre actually getting what youre paying for. Are they responding to incidents quickly enough? Are they meeting their uptime guarantees? If not, hold them accountable! Dont be a pushover.

Fourth, think of your provider as a partner, not just a vendor. They should be proactive, not reactive. Are they suggesting new security measures? Are they keeping up with the latest threats? A good provider will be constantly looking for ways to improve your security posture. Theyre not just there to fix things when they break; theyre there to prevent things from breaking in the first place!

Fifth, and this is a biggie, be honest with them. If you accidentally clicked on a suspicious link, tell them! If you think you might have downloaded malware, fess up! The sooner they know, the sooner they can mitigate the damage. managed it security services provider Trying to hide things only makes their job harder and puts your business at greater risk.

Finally, provide feedback! Let them know what theyre doing well and what they could improve. A good IT security provider wants to hear from you. They want to make sure youre happy with their service.

So there you have it. A few simple tips to get the most out of your managed IT security provider relationship in NYC. Follow these tips, and youll be well on your way to a more secure and productive business!

How to Get the Most Out of Your Managed IT Security Provider Relationship in NYC