Okay, so youre wondering about the whole MSP versus IT support thing in the Big Apple, huh? Its a fair question, and honestly, its easy to get them mixed up.
What is the difference between MSP and IT support in NYC? - managed service new york
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Think of it this way, IT support, you know, the typical kind, is often like calling a plumber when your sinks overflowing.
What is the difference between MSP and IT support in NYC? - managed service new york
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A Managed Service Provider (MSP), on the other hand, is more like having a plumbing maintenance contract. They are concerned about your whole system! They're proactively monitoring things, looking for potential issues before they become major problems. They handle your network, your servers, your security, all that jazz. Its a more holistic, ongoing relationship. They arent just fixing things when they break; theyre actively preventing them from breaking in the first place.
So, the biggest difference isnt necessarily cost (though it can be), its the approach. IT support is break-fix. MSP is proactive management. One is reactive, and the other is preventative.
What is the difference between MSP and IT support in NYC? - managed service new york
It aint always a perfect comparison, and some IT support firms do offer proactive services, blurring the lines. But thats the general gist. I hope that clears this up a bit!