Remote Work Cybersecurity: Why SLAs are Essential
Okay, so youve jumped on the remote work bandwagon (like, who hasnt these days?). Its great, right? Pajamas all day, avoiding that soul-crushing commute... But, uh oh, have you thought about cybersecurity? I mean, really thought about it? Because letting your employees work from their kitchen tables opens up a whole can of worms, security-wise. And thats where SLAs, or Service Level Agreements, come in clutch.
Think of it this way: your office building had a security guard, right? Someone making sure bad guys didnt waltz in and steal all your company secrets. managed service new york Now, thats gone. Your employees are their own "security guards," and they probably arent trained, or even particularly motivated, to be good ones! managed services new york city (No offense, Carol from accounting).
An SLA, in this context, basically sets expectations for your IT security providers. Its a contract, but more than that, its a promise. A promise that someone is actually doing something to protect your data while its bouncing around on home networks, public Wi-Fi, and who-knows-what-else.
Without an SLA, youre kind of just hoping for the best. You might have antivirus software installed (hopefully!), but who's making sure its up to date? Whos monitoring for suspicious activity? managed service new york Whos going to respond when, inevitably, something bad happens? check An SLA spells all that out. It says, "Hey, if theres a breach, we expect you to respond within X hours." managed services new york city Or, "We expect you to patch vulnerabilities within Y days." It holds your providers accountable!
Its not just about responding to incidents, either.
Look, remote work is the future, probably.